Full course description
Customer Service Excellence
Move beyond the standard customer service training and get recognized for implementing and achieving guest service best practices. This entry- level class is great for those new to guest service roles or for seasoned front-line staffers looking for a refresher on best practices.
Duration: 4 Hours
When: Friday, February 18, 2022 from noon-4pm
Price: $ 89 includes four hours of expert instruction
Where: NVU- Lyndon Campus Instructor: Prof. James Noyes