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Guest Service Excellence Summer 2021 is a Course

Guest Service Excellence Summer 2021

Time limit: 1 day

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Full course description

Move beyond the standard guest service training and get recognized for implementing and achieving guest service best practices.  This entry level class is great for those new to guest service roles or for seasoned front-line staffers looking for a refresher on best practices.



When: August 8, 2021  9am to 1pm                                                              Duration:           4 Hours

  Price:    $ 89 includes four hours of expert instruction with a workbook that is yours to keep as well as entrance to the American Hotel and Lodging Exam for the Certified Guest Service Professional Certification.


Where: Online                                                                        Instructor:          Prof. James Noyes